SHIPPING INFORMATION

At Novantix, we aim to provide a simple, reliable, and convenient delivery experience for every order.

Please review our shipping options and important delivery information below.

SHIPPING OPTIONS

FREE SHIPPING

Estimated Delivery Time: 5–8 days

We offer a Free Shipping option for eligible orders and destinations.

There is no additional shipping charge when this option is selected.

EXPRESS SHIPPING

Estimated Delivery Time: 3–6 days

For customers who would like to receive their order faster, an Express Shipping option may be available.

The cost of Express Shipping will be displayed at checkout before you complete your purchase.

ORDER PROCESSING

Once your order has been successfully placed and payment has been confirmed, we will begin processing your order for shipment.

You will receive order and shipping information using the contact details provided during checkout.

ORDER TRACKING

When tracking information becomes available, you will receive a tracking number or tracking link that allows you to follow the progress of your shipment.

Please note that tracking information may take some time to update after the carrier receives the package.

You can also use the Order Tracking section on our website when available.

DELIVERY ESTIMATES

Shipping times shown on our website are estimates and may vary depending on the destination, carrier operations, customs processing, weather conditions, public holidays, or other circumstances outside our reasonable control.

Free Shipping: Estimated delivery within 5–8 days.

Express Shipping: Estimated delivery within 3–6 days.

We always work to have orders delivered as quickly as possible.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully check your:

- Full name
- Street address
- Apartment or unit number, if applicable
- City
- State or region
- Postal or ZIP code
- Country
- Contact information

An incorrect or incomplete address may result in delays or delivery problems.

If you notice an error in your shipping information, please contact us as soon as possible.

INTERNATIONAL ORDERS

International shipments may occasionally be subject to customs inspections, import procedures, taxes, duties, or other requirements established by the destination country.

Any applicable charges imposed by local customs or government authorities may be the responsibility of the customer unless otherwise stated during checkout.

Customs processing may also affect the estimated delivery time.

SHIPPING DELAYS

Although most orders arrive within the estimated delivery period, occasional delays may occur because of circumstances outside our control.

These may include:

- Carrier delays
- Customs processing
- Severe weather
- Transportation disruptions
- Public holidays
- High-volume shopping periods
- Incorrect or incomplete delivery information

If your order is taking longer than expected, please check your tracking information first.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive an incorrect product, please contact us as soon as possible.

Include your order information and details about the issue so we can review your request.

For additional information regarding returns and refunds, please review our Returns & Refunds Policy.

QUESTIONS ABOUT YOUR DELIVERY?

If you have questions about your shipment, tracking information, or delivery, please contact us:

Email: novantix@novantix.store

Our team will make reasonable efforts to assist you as quickly as possible.

Novantix
Simple Tech. Smart Choices.