PRIVACY POLICY

Last Updated: August 2026

At Novantix, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, store, and share information when you visit www.novantix.store, make a purchase, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

When you visit or use Novantix, we may collect information that you voluntarily provide to us, including:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order and purchase information
• Information provided when contacting customer support

We may also automatically collect certain technical information when you use our website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Website interactions
• Referring pages
• Approximate location based on IP address
• Cookie and similar technology information

2. PAYMENT INFORMATION

Payments made through Novantix may be processed by third-party payment providers.

Payment information may be collected and processed directly by those providers according to their own privacy and security practices.

Novantix does not necessarily receive or store complete credit or debit card details when payments are processed by third-party payment providers.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide order confirmations and tracking information
• Communicate with customers about their orders
• Provide customer support
• Process returns, replacements, and refunds
• Detect and prevent fraud or unauthorized transactions
• Improve our website, products, and customer experience
• Maintain the security and operation of our website
• Comply with applicable legal and regulatory obligations
• Send marketing communications when permitted by applicable law and your preferences

4. HOW WE SHARE INFORMATION

We may share information with service providers when reasonably necessary to operate our business and fulfill customer orders.

These providers may include:

• Website and e-commerce service providers
• Payment processors
• Product suppliers and fulfillment partners
• Shipping and logistics providers
• Analytics providers
• Advertising and marketing platforms
• Fraud prevention and security providers
• Customer support services

For example, information necessary to fulfill an order, such as the customer's name and shipping address, may be provided to suppliers, fulfillment partners, or shipping companies responsible for delivering the order.

We do not sell personal information simply in exchange for money.

Certain advertising or analytics activities may, however, be treated as “sale,” “sharing,” or targeted advertising under some privacy laws. Where applicable, customers may have rights to opt out of these practices.

5. WIX AND THIRD-PARTY SERVICES

Our website is hosted and operated using Wix and may use integrations with other third-party services.

These companies may process certain information according to their respective privacy policies and applicable laws.

Third-party services used by our business may include services related to:

• Website hosting and e-commerce
• Payment processing
• Order fulfillment
• Shipping
• Analytics
• Advertising
• Customer communications

When necessary to complete an order, customer information may be transmitted to our fulfillment and shipping partners.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, improve performance, provide analytics, and support advertising activities.

Depending on your location and applicable law, you may be given options to accept, reject, or manage certain categories of cookies.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. ADVERTISING AND ANALYTICS

Novantix may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our advertising.

These technologies may collect information about your device, browser, interactions with the website, and advertising activity.

Where required by applicable law, these technologies will be used according to your consent choices.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

9. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your data is used
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing
• Opt out of certain marketing communications
• Opt out of certain targeted advertising or data-sharing practices where applicable
• Request a portable copy of certain personal information

These rights may be subject to exceptions or limitations under applicable law.

To exercise an applicable privacy right, please contact Novantix using the contact information provided on our website.

11. CHILDREN'S PRIVACY

Novantix is not intended for children under the age required to independently consent to the processing of personal information under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable privacy laws.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

12. INTERNATIONAL DATA TRANSFERS

Because Novantix uses online service providers, suppliers, fulfillment partners, and other companies that may operate internationally, personal information may be processed in countries other than the country in which you live.

Where required, appropriate safeguards will be used for international transfers of personal information in accordance with applicable law.

13. MARKETING COMMUNICATIONS

If you choose to receive promotional emails or other marketing communications from Novantix, you may unsubscribe using the unsubscribe option provided in those communications or by contacting us.

Transactional communications related to purchases, payments, shipping, security, returns, or customer service may still be sent when necessary.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, or legal requirements.

When changes are made, the updated version will be posted on this page and the “Last Updated” date may be revised.

15. CONTACT US

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us through the contact information provided on our website.

Novantix
www.novantix.store