Terms & conditions

TERMS & CONDITIONS

Effective Date: August 17, 2026

Welcome to Novantix.

These Terms and Conditions (“Terms”) govern your access to and use of the Novantix website, including the purchase of products offered through our online store.

By accessing our website, placing an order, or using any of our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. ABOUT NOVANTIX

Novantix is an online retail store offering consumer electronics, accessories, and related products.

For questions regarding these Terms or your order, you may contact us at:

Email: novantix@novantix.store

2. USE OF OUR WEBSITE

You agree to use this website only for lawful purposes.

You may not:

- Use the website for fraudulent or unlawful activities.
- Attempt to interfere with the operation or security of the website.
- Attempt to gain unauthorized access to our systems or customer information.
- Copy, reproduce, distribute, or commercially exploit website content without authorization.
- Submit false or misleading information when placing an order.

We reserve the right to restrict or terminate access to the website when misuse, fraud, or violations of these Terms are suspected.

3. PRODUCTS AND AVAILABILITY

We make reasonable efforts to display product descriptions, specifications, images, colors, and prices accurately.

However, product appearance may vary slightly depending on screen settings, manufacturing updates, packaging changes, or other reasonable variations.

All products are subject to availability.

We reserve the right to:

- Add or remove products.
- Modify product descriptions or specifications.
- Limit quantities.
- Discontinue products.
- Correct errors or inaccuracies.
- Cancel orders when a product is unavailable or an obvious pricing or listing error has occurred.

4. PRICES

Product prices are displayed on the website before checkout.

Prices may change at any time without prior notice. Changes will not normally affect orders that have already been successfully confirmed, except where required to correct an obvious error or as otherwise permitted by applicable law.

Any applicable shipping charges, taxes, duties, or other fees will be displayed or communicated where applicable.

International customers may also be responsible for taxes, customs duties, import fees, or similar charges imposed by their country or local authorities, where applicable.

5. ORDERS

Placing an order does not necessarily mean that the order has been finally accepted.

After an order is submitted, we may review the transaction for payment authorization, product availability, address information, suspected fraud, or other legitimate order-processing requirements.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

- Payment authorization failure.
- Suspected fraud.
- Incorrect pricing.
- Product unavailability.
- Invalid or incomplete shipping information.
- Technical or processing errors.

If we cancel an order after payment has been successfully received, any refund due will be processed in accordance with our applicable refund procedures and applicable law.

6. PAYMENT

Customers must provide accurate and complete billing and payment information.

Payments may be processed through third-party payment providers available through our checkout.

Novantix does not control the independent systems, policies, or technical availability of third-party payment processors.

Orders may not be processed until payment has been successfully authorized.

7. SHIPPING AND DELIVERY

Shipping options, estimated delivery times, eligible destinations, and other delivery information are described in our Shipping Information Policy.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, transportation disruptions, public holidays, or incorrect delivery information.

Customers are responsible for providing a complete and accurate shipping address.

Please review our separate Shipping Information Policy for additional details.

8. RETURNS, REFUNDS AND CONSUMER RIGHTS

Returns, refunds, cancellations, damaged products, incorrect items, and related requests are governed by our Returns & Refunds Policy.

Nothing in these Terms is intended to exclude or limit consumer rights that cannot legally be excluded or limited under applicable law.

Where mandatory consumer-protection laws provide customers with additional cancellation, refund, repair, replacement, or warranty rights, those rights will continue to apply.

Please review our Returns & Refunds Policy before completing your purchase.

9. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

If you receive a product that is damaged, defective, or materially different from what you ordered, contact us as soon as reasonably possible at:

novantix@novantix.store

Please include relevant order information so that we can review the issue.

Available solutions may include replacement, refund, or another appropriate remedy depending on the circumstances and applicable consumer law.

10. ORDER TRACKING

Where tracking information is available, customers may use the tracking details provided after shipment or the Order Tracking feature available through our website.

Tracking updates are generally provided by the shipping carrier and may not always appear immediately after an order has been dispatched.

11. PROMOTIONS AND DISCOUNTS

From time to time, Novantix may offer promotions, discount codes, special prices, or limited-time offers.

Promotions may be subject to separate conditions, including expiration dates, eligible products, purchase requirements, geographical restrictions, or usage limits.

We reserve the right to modify or discontinue promotions where permitted by law.

Promotional offers cannot be exchanged for cash unless explicitly stated otherwise.

12. INTELLECTUAL PROPERTY

The Novantix name, branding, website design, text, graphics, logos, and other original website content are protected by applicable intellectual-property laws.

You may browse and use the website for personal shopping purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected Novantix content without prior authorization, except where permitted by law.

Product names, trademarks, images, or logos belonging to third parties remain the property of their respective owners.

13. THIRD-PARTY SERVICES

Our website may use or link to services operated by third parties, including payment providers, delivery companies, analytics services, or other external platforms.

Those third parties may operate according to their own terms and privacy policies.

Novantix is not responsible for third-party websites or services except to the extent responsibility cannot legally be excluded.

14. PRIVACY

Your privacy is important to us.

Our collection and processing of personal information is described in our separate Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable law.

15. WEBSITE AVAILABILITY

We work to maintain the website and its services, but we do not guarantee uninterrupted or error-free availability.

The website may occasionally be temporarily unavailable because of:

- Maintenance.
- Updates.
- Technical problems.
- Hosting or internet disruptions.
- Security issues.
- Events beyond our reasonable control.

We may update, modify, suspend, or discontinue website features when reasonably necessary.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Novantix will not be responsible for indirect, incidental, special, or consequential losses resulting from the use or inability to use the website or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in this section limits any mandatory statutory rights available to consumers.

17. INDEMNIFICATION

To the extent permitted by applicable law, users agree to be responsible for losses or claims resulting from their unlawful use of the website, violation of these Terms, infringement of third-party rights, or fraudulent activity.

This provision does not limit rights or protections that consumers are legally entitled to receive.

18. FRAUD AND ABUSE

We reserve the right to investigate suspicious transactions or activity.

We may refuse, suspend, or cancel transactions reasonably suspected of involving:

- Fraud.
- Unauthorized payment methods.
- Identity misuse.
- Abuse of promotions.
- False information.
- Attempts to manipulate our website or checkout systems.

Where appropriate, suspicious activity may be reported to payment providers or relevant authorities.

19. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our services, business operations, website features, or legal obligations.

The updated version will be published on this page with a revised effective date.

Continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

20. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

21. GOVERNING LAW AND CONSUMER PROTECTION

These Terms will be interpreted in accordance with the laws applicable to the business operating Novantix.

However, nothing in these Terms is intended to remove mandatory consumer protections that apply to customers under the laws of their country or jurisdiction.

Where local consumer-protection laws provide rights that cannot legally be waived, those laws will take precedence over conflicting provisions of these Terms.

22. ENTIRE AGREEMENT

These Terms, together with our:

- Privacy Policy
- Shipping Information Policy
- Returns & Refunds Policy

form the main terms governing use of the Novantix website and purchases made through our online store.

23. CONTACT US

If you have questions about these Terms & Conditions, your order, or our policies, please contact:

Novantix
Email: novantix@novantix.store

We will make reasonable efforts to respond to customer inquiries as soon as possible.